Business Process Outsourcing Services
Transform business practices. Improve customer experience.
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The rise of new digital industrial technologies (Industry 4.0) entails the transformation of traditional factories to smart factories, which utilises a fully connected and flexible system to improve production efficiency.
With TM ONE’s Hyperconnected Ecosystem, you can now bring “factory of the future” to life and keep in pace with the nation’s digital economy aspiration.
The digital age has brought with it a new way of thinking about manufacturing and operation and the rise of Industry 4.0 is now transforming conventional factories into smart factories.
Though Industry 3.0 incorporates computerisation and automation, most tasks still rely on dedicated labour to manually monitor the machineries and daily operations – resulting in high cost and inefficient use of resources.
Now, IR 4.0, has opened up a whole new concept that reconstructs the current manufacturing industry business model. It incorporates intelligence such as robots and machines that are able to connect and communicate with each other – resulting in the concept of “smart factory”. This ensures product quality and production procedures are at optimal and cost efficient level without having dedicated labour and manual monitoring. The good news is that we have the solutions to keep your production line going at an optimal pace.
We can help you gain new visibility into risks and opportunities to build a customer-centric supply chain. Predict disruptions in equipment or production flow and workplace hazards in real time. Deliver superior customer experiences with Artificial Intelligence, IoT, automation and blockchain.
The innovative Genset, generating electricity and providing so much more.
Genset information such as voltage, current engine speed, and fuel level are displayed on a single view.
Real-time alerts ensure that any system issues can be detected and resolved at the right time.
Production data is analysed to identify patterns and predict issues before it happens.
Have full control over the genset, such as remotely switching the genset ON/OFF via the monitoring app.
An intelligent workforce management system from TM R&D that aims to improve operational efficiency and provide first-class customer experience by automating the field teams’ daily assigned tasks. The platform is equipped with a genetic algorithm engine that intelligently processes tasks based on the symptoms and assigns the tasks to the best-fit workforce team on the field.
Portal with tracking capability for real-time monitoring of workforce to ensure productivity, efficiency, compliance and optimise scheduling (quick and seamless work flow from ticket creation to task assignments).
Receive information remotely via mobile app (applicable for both iOS and Android). Connected through LTE/GSM technology to ensure 24/7 reachability and connectivity.
Customer acceptance and acknowledgement of the quality of service rendered are captured via digital service acceptance form in the tablet.
Business-driven analytics provided via the dashboard with relevant data for better decision making.
For hazardous industries, a ruggedised tablet or smartphone is offered as part of the package.
A plug and play solution powered by internet connection for real-time monitoring anytime, anywhere. The solution also alerts the dedicated personnel should the forklift load and speed exceed the limit.
Single display to view important parameters of the forklift such as Weight; Gyro; Accelerometer; Battery etc.
Real-time forklift condition monitoring via cloud-based application, visible at anytime and anywhere. Alarms will be triggered once the load reaches a distressing limit
Gauge the usage of forklift and the app will predict when to best schedule the next maintenance exercise.
The repair/downtime frequency can be minimised with less manpower to monitor the forklift and will only undergo maintenance when needed.
Robust and easy to integrate with most types of forklift and the solution will not deem the forklift warranty as void.
The first of its kind in Malaysia, the Smart Helmet by TM R&D is a data-driven smart helmet that helps make worksites safer by providing real-time, wireless monitoring. It has also won the Cross Category: Research & Development during the prestigious 19th MSC Malaysia Asia Pacific ICT Awards in 2018.
An IoT solution that provides safer worksites through real-time, wireless monitoring, and an array of applied sensors (i.e. accident impact and geolocation) to perform various analysis.
The multiple sensors provide real-time personnel data to the cloud. Analytics algorithms then, crunch the data to offer meaningful and actionable information to the supervisors, the workers team on-ground and the team lead.
The helmet has the capability to communicate with supervisors via hands-free voice receiver, video communications, voice paging and alert feature.
Make remote video calls from the portal to assess the damage during emergency and training purposes. It features the latest communication protocols for LTE, Wi-Fi and Bluetooth for all scenarios.
What’s happening today in your industry? Read more about what experts are saying and understand how businesses in the current landscape have benefited from industry related solutions.
Dear TM ONE Customers,
Thank you for your continuous support. As you are aware, Personal Data Protection Act 2010 (PDPA) that was passed in 2010 came into force on 15 November 2013. In our effort to ensure compliance to the said Act, we wish to draw your attention to TM ONE’S Privacy Notice as follows:
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