Improve foot traffic.
In this day and age, technology is a major game changer in the retail industry. Understanding the unique needs and preferences of individual shoppers are key to customer loyalty and advocacy in any retail business.
With TM ONE, CONSIDER IT DONE™! Our solutions enable you to create shopper-centric campaigns, targeted messaging to tailor specific customer experiences; and forecast demand for your geographical expansion.
Digital omni-channels experience
- Meeting customers’ growing digital expectation is a challenge for retailers, especially with the high adoption of smartphones and social media usage.
- TM ONE Omni-Channel solution enables flexible integration of different methods of shopping to consumers.
- Retailers have the option to enable individual features when needed.
- This permits retailers to address the demand of customers and remain competitive and at the same time optimise ICT expenditure.
- Retailers gained competitive advantage by offering digital experiences to the customers.
Smart building management system
- Escalating operations and maintenance costs associated with building management due to inefficient control measures (e.g. lighting, heating, ventilation and air conditioning, etc.).
- Customer needs a solution to help automate reaction to changing environmental conditions and the ability to monitor and control all building management functions.
- TM ONE Smart Building Management solution supports objectives on operational efficiency and productivity gains through more efficient management and control of building control systems.
- Cloud based Building Automation System enables property owners to effectively and efficiently manage multiple properties at the same time.
- By enabling customers to effectively and efficiently manage building operations, cost control objectives can be addressed.
- Advanced diagnostics that enables maximisation of proper use of equipment and lower costs with timely maintenance.
- Helps clients move from scheduled to condition based maintenance runs.
- Single pane of glass or dashboards on all building management functions.
- Create automated energy efficient measures in unoccupied areas of the building.
Increase operational efficiency
- Creating a reliable and secure Virtual Private Network (VPN) within its branches.
- TM ONE Business Accelerator Suite connects 2 branches with secure VPN session over internet access.
- Centralised visibility and control across any number of distributed locations.
- Simplified network management and increased operational efficiency.
- Automated VPN connectivity between offices over dynamic IP, analytics on branch/staff performance and bandwidth management.
Delivering multiple layers of protection
- ICT Security is primarily managed in-house and staff are not equipped to handle complex security problems.
- Security management is time consuming and tedious with current investment inadequate to achieve security goals especially with digital transformation objectives.
- Managed Web Application Firewall and Anti-(Distributed Denial of Service) DDoS Service
- Managed Web Application Firewall - Protect web applications and internet-facing web servers from application level attacks such as Structured Query Language (SQL) injection, cross-site scripting, cookie tampering and directory traversal attacks.
- Complexity is reduced and management is simplified as multiple layers of protection are delivered through a single management console.
- The solution transfers multiple large CAPEX investments into one steady OPEX cost.
- Compliance to industry standards such as Payment Card Industry Data Security Standard (PCI-DSS).
- Anti-DDoS Service – Bundling with DDoS scrubbing capabilities with Internet Service Provider (ISP) Backbone and Customer Premises Equipment (CPE).
Secured data centre with modern infrastructure and bundled services
- IT infrastructure needs to be hosted within a secure and highly available facility which is costly to build and maintain.
- A bundling of connectivity, colocation and cloud services from the same data centre for a seamless digital experience.
- A single provider enables customer to reduce IT infrastructure CAPEX investment.
- Channel funds into initiative to transform the business.
Efficient, scalable and secure infrastructure
- Inefficient IT infrastructure that is costly to maintain and unable to cope with changing business demands.
- End-to-end cloud offering that covers build, manage, and run that offers a self-service feature.
- Virtual Private or Private Cloud Solution with multi-layer security that is scalable on demand and hosted in country.
- Platform-as-a-Service (PaaS) offering that supports development of new products.
- Consolidate disparate IT Infrastructure.
- Scale based on business requirements allowing for lower Total Cost of Operation (TCO) and dynamic scalability.
- Ensures IT is always able to support business growth while transferring cost from CAPEX to OPEX.
- Host country ensures data residency and sovereignty concerns are addressed.
Explore our comprehensive range of solutions, designed to cater to business processes across various industries. All to help you run your business simpler, better and faster.
Business Process Outsourcing Services
Transform business practices. Improve customer experience.