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TM One Cloud Alpha Ready to Accelerate Public Sector Digital Transformation as MyDIGITAL’s Sole Local Cloud Service Provider

February 22, 2021
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Today, TM One has established itself as a leading end-to-end cloud and data centre service provider serving public sector and enterprise customers. It currently has seven (7) data centres with four (4) of them certified by the Uptime Institute as Tier III that provide world class Cloud services, Artificial Intelligence (AI) and advanced cybersecurity.
  • As the only home-grown Cloud Service Provider (CSP) appointed on the MyDIGITAL panel, TM via TM One will provide end-to-end solutions to support Government agencies’ digital journey.
  • TM One set to ensure a seamless journey for MyDIGITAL’s Cloud Transformation Plan, leveraging on its comprehensve experience in Data Centre, Cloud, Cybersecurity and Connectivity

Following the recent appointment of Telekom Malaysia Berhad (TM) as the sole Malaysian Cloud Service Provider (CSP) under the MyDIGITAL – Malaysia Digital Economy Blueprint (MyDIGITAL) together with the appointed Managed Service Provider (MSP), its enterprise and public sector business arm, TM One has announced its readiness to serve the public sector with its end-to-end cloud infrastructure and services, Cloud α (pronounced as Cloud Alpha).

The announcement of the appointment was made by YAB Tan Sri Dato’ Sri Haji Muhyiddin Haji Mohd Yassin, Prime Minister of Malaysia at the virtual launch of MyDIGITAL on Friday.

TM, via TM One, has its own state-of-the-art core Data Centres and Cloud infrastructure equipped with full data residency, locality and sovereignty in Malaysia.

Commenting on the appointment, Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer of TM One said, “We would like to congratulate the Government for this milestone MyDIGITAL blueprint. We are especially honoured to be only Malaysian-owned CSP appointed on its panel and thank the Government for entrusting us to play a significant role in its digital transformation journey, and for its confidence in TM’s cloud capabilities at par with the other global CSPs. We are well primed to accelerate the public sector digital transformation with our comprehensive suite of smart solutions covering connectivity, cloud, data centres and cybersecurity.”

“Cloud is the technology foundation that will enable the Government to roll out new innovations, achieve cost efficiency and enhance its public service delivery to all Malaysians. We are committed to complement and enhance the Government’s existing cloud infrastructure with TM One Cloud α. It is ideally suited to provide the technology and services needed to realise the MyDIGITAL aspirations and propel our country towards a full-fledged Digital Nation by 2030 — and a more digital society, digital business and digital government. This is befitting TM Group’s unique role as the enabler of Digital Malaysia,” Ahmad Taufek added.

Cloud α features a cloud management platform to manage multi-cloud deployments, thereby enabling integration with the Government’s own cloud infrastructure as well as other public cloud services. It also includes comprehensive Cloud Professional Services that ranges from cloud design planning, migration assessment as well as other advisory and consulting services to facilitate customers’ cloud adoption journey.

Today, TM One has established itself as a leading end-to-end cloud and data centre service provider serving public sector and enterprise customers. It currently has seven (7) data centres with four (4) of them certified by the Uptime Institute as Tier III that provide world class Cloud services, Artificial Intelligence (AI) and advanced cybersecurity.

In addition, TM One through CYDEC – its cybersecurity solution helps Malaysian enterprises and public sector institutions build digital trust and cybersecurity resilience, by managing five (5) key areas of risk – cybersecurity, compliance, privacy, ethics and social responsibility. These managed security services ensure access to real-time, continuous, predictive cybersecurity, quickly and without complexity, for added assurance. For further information on TM One end-to-end digital solutions, visit www.tmone.com.my.

TM and Cisco announce Strategic Partnership to Supercharge Malaysia’s Digital Agenda

July 04, 2022
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This collaboration is part of Cisco’s Country Digital Acceleration programme and aligns with MYDIGITAL to accelerate Malaysia towards becoming a regional digital leader.
  • TM and Cisco will join hands to co-invest in projects for 5G innovation and the digital acceleration of small and medium-sized enterprises; aimed at fostering greater inclusion and growth in Malaysia’s digital economy
  • This collaboration is part of Cisco’s Country Digital Acceleration programme and aligns with MYDIGITAL to accelerate Malaysia towards becoming a regional digital leader

Kuala Lumpur, 30 June 2022 – Malaysia’s national connectivity and digital infrastructure provider, Telekom Malaysia Berhad (TM) and worldwide leader in technology, Cisco International Limited, today announced a new strategic partnership as part of Cisco’s Country Digital Acceleration (CDA) programme to supercharge Malaysia’s ambitions to become a technology-driven nation and regional digital leader.

Both parties signed two collaboration agreements to pave the way for key projects focused on helping the country develop its 5G innovation platform as well as accelerate technology adoption and transformation for Malaysia’s small and medium-sized enterprises (SMEs).

These initiatives were introduced at a signing ceremony presided over by YB Tan Sri Datuk Seri Panglima TPr Annuar Haji Musa, Minister of Communications and Multimedia; and attended by YBhg. Dato’ Sri Haji Mohammad Mentek, Chief Secretary, Ministry of Communications and Multimedia Malaysia; YBhg. Tan Sri Mohamad Salim Fateh Din, Interim President, the Malaysian Communications and Multimedia Commission; Imri Mokhtar, Group Chief Executive Officer, TM; Dave West, President, Cisco Asia Pacific, Japan, and Greater China (APJC); and Hana Raja, Managing Director, Cisco Malaysia.

Cisco’s CDA programme is a strategic partnership with governments worldwide to accelerate their national digitalisation agendas and create new value for the country, its businesses, and citizens. The programme taps on the power of private and public partnerships across a variety of sectors, including national infrastructure, education, and smart businesses and communities, to bring digital solutions to national challenges. Digitalisation initiatives that are rolled out are made into replicable solutions to cross-pollinate and contribute to Cisco’s wider CDA ecosystem which is currently present across 44 countries globally.

The CDA programme in Malaysia was unveiled as a collaboration framework between Cisco and MyDigital Corporation in May 2022. It is aligned with MyDIGITAL, the government’s Digital Economy Blueprint, aimed at accelerating the growth of Malaysia’s digital economy, with a focus on driving digital transformation in the public sector, building digital infrastructure, and cultivating agile and competent digital talent.

TM’s partnership with Cisco focuses on three key pillars: digital transformation in the public sector, specifically education – which will be launched at a later date; digital transformation for service providers, focusing on 5G innovation, and digital transformation for SMEs.

The two (2) collaboration agreements signed today were:

  • 5GaaS Innovation Platform
    Cisco and TM will build a 5G-as-a-service Centre of Excellence to springboard 5G adoption and develop proof of concepts for enterprises and vertical industries. Supported by Cisco’s full stack of Private 5G Core technologies complete with services and support, the innovation platform will demonstrate 5G enterprise use cases realized on the reference architecture to allow businesses to visualize and implement 5G frameworks and solutions that address unique business challenges.
  • Accelerating Digital Transformation of SMEs
    Cisco and TM will drive a joint digital solution seeding programme through a proof of concept for selected SME customers. These solutions will range from the Internet of Things (IoT) to business analytics solutions for SMEs in the retail, education, and manufacturing sectors. Successful deployments will be showcased to broaden adoption within the SME ecosystem. Cisco will also launch a digital talent development initiative focused on introducing digital talent to Application Programming Interfaces (APIS) and training on how to navigate its cloud-based network, Cisco Meraki, as well as other mentoring opportunities and hackathon events.

“TM is honoured to be the first company to partner with Cisco in bringing the CDA programme to Malaysia, which has the potential to benefit enterprises, consumers and over 400,000 SMEs. This collaboration builds on TM and Cisco’s 17-year partnership and will be the first of many “Innovation Sandbox” collaborations TM will drive, in our efforts to realise the Digital Malaysia aspiration and 5G objectives for the nation,” said Imri Mokhtar, TM’s Group Chief Executive Officer.

“Technology plays a critical role in powering an inclusive future for all. Our CDA programme in Malaysia is focused on turning the country’s digital economy blueprint into reality by leading the development of core 5G technologies and infrastructure, accelerating the digital transformation of SMEs, and nurturing a pipeline of next-generation IT talent that will continue to support its national ambitions,” said Dave West, President, Cisco Asia Pacific, Japan, and Greater China. “We are thrilled to embark on a new chapter of our collaboration with TM and the Malaysian government through our CDA programme and we’re excited about the opportunities ahead.”

Op Selamat to Ensure a Safer Raya Celebration for All

May 24, 2022
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TM remains committed to work closely with enforcement agencies in ensuring the welfare and well-being of the community
  • Collaboration between PDRM and TM promotes community safety and security
  • TM remains committed to work closely with enforcement agencies in ensuring the welfare and well-being of the community

Telekom Malaysia Berhad (TM) and Polis DiRaja Malaysia (PDRM) today launched Op Selamat 18/2022 to promote a safer and joyous celebration this upcoming Hari Raya for all Malaysians nationwide. Entering into its 18th edition, this year’s campaign is aptly themed “Rumah Selamat, Selamat Sampai ke Destinasi” (Safe Home, Safe Journey), with the aim of increasing public awareness on road safety and home security during festivities.

Op Selamat will be running for 10 days, from 29 April until 8 May 2022. This marks the 23rd collaboration between TM and PDRM on this campaign, the last being in 2019 before the pandemic hit. This is part of the long-standing strategic partnership that TM has established with PDRM, including the MERS999 emergency hotline, the anti-telecommunications cable theft efforts, and the Secured Mobile Services platform used for enforcement operations.

The campaign was launched at Menara TM by Datuk Razarudin Husain, the Deputy Inspector General of Police. He also flagged off the ‘Traffic Monitoring Team’ and a convoy of motorcyclists and cars, symbolically highlighting the campaign’s message of road and home safety.

Also present at the event were CP Datuk Wira Mat Kasim Karim, Director of Traffic Investigation and Enforcement Department (JSPT); CP Datuk Aidi Ismail, Director of Crime Prevention and Community Safety Department (JPJKK); Tan Sri Mohammed Azlan Hashim, Chairman of TM; Imri Mokhtar, Group Chief Executive Officer of TM; senior management of TM Group, police officers of various ranks as well as officers from various government agencies such as Jabatan Bomba dan Penyelamat Malaysia, Angkatan Pertahanan Awam Malaysia, Kementerian Kesihatan Malaysia (KKM), Jabatan Pengangkutan Jalan Malaysia (JPJ) and Non-Governmental Organisations (NGO).

In his opening speech, Tan Sri Mohammed Azlan said, “TM is committed and always ready to work hand-in-hand with PDRM and other law enforcement agencies in ensuring the security and well-being of the community. This year, once again we continue our long-standing collaboration with PDRM on this noble effort. This campaign reflects our unwavering support towards the Government’s initiatives to reduce road mishaps and improve home safety during festive seasons.

“The safety of road users and their homes are of utmost importance during festivities. This is the key message we want to spread to the public, and we urge everyone to stay alert on the road and vigilant at home,” he added.

For this year’s campaign, TM is contributing various necessities for the 15 Op Selamat operation centres nationwide, including campaign advocacy and materials such as leaflets and stickers that will be distributed to road users.

For further information on TM, visit www.tm.com.my

TM One Smart City Summit 2022: Accelerating The Transformation of Townships into Smart Cities through Partnership with Local Authorities

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Representatives from local city and municipal councils (PBTs), local and international industry experts and digital leaders shared their insights on the challenges, thoughts and way-forward to make smart cities a reality for Malaysians
  • Themed ‘Solutions Built for Citizens’, TM One City LEAP Summit is TM’s initiative to support the Ministry of Housing and Local Government’s (KPKT) aspirations in strengthening the ‘Liveable Malaysia’ agenda
  • Representatives from 26 local city and municipal councils (PBTs), local and international industry experts and digital leaders shared their insights on the challenges, thoughts and way-forward to make smart cities a reality for Malaysians

TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently hosted the City LEAP Summit 2022, with the aim of boosting smart city execution by local city and municipal councils (PBT). The two-day event, held in Genting Highlands, was the second time the summit was organised, and was attended by a total of 60 participants from 26 PBTs nationwide.

Held under the theme of ‘Solutions Built for Citizens’, the summit, which focuses on sustainability and improving the quality of life for citizens, constitutes one of TM One’s initiatives to take Malaysia’s Smart City transformation forward by supporting the Ministry of Housing and Local Government’s (KPKT) aspirations for a “Liveable Malaysia”. Lined up were curated programmes, aimed at empowering collaboration amongst local authorities to adopt new global trends and accelerate the implementation of smart cities in their respective localities. This event builds on the first City LEAP Summit in 2020, held in Langkawi, prior to the COVID-19 Movement Control Order (MCO). The inaugural event, among others, featured demonstrations of 11 Smart Services use cases on the island managed live from the Integrated Operations Centre (IOC).

The 2022 summit was attended by Kamaruzaman Umar, Deputy Secretary General of KPKT who represented YB Dato’ Sri Reezal Merican Naina Merican, the Minister of Housing and Local Government, together with several key representatives from the ministry and government bodies including the State Secretary’s Offices (SUK) and State Economic Planning Units (UPEN) from various states.

This year’s City LEAP Summit provided insights into best practices as well as use cases of effective planning and execution of a smart city with talks by Bapak Setiaji, Chief of Digital Transformation Office, Ministry of Health, Republic of Indonesia who previously was the Head of Jakarta Smart City; and multi-award winning Smart Cities and IoT industry expert, Dr. Mazlan Abbas, who is also co-founder and CEO of FAVORIOT Sdn. Bhd.

In addition, the event featured two comprehensive knowledge sharing sessions by Md Farabi Yussoff Md Yussoff, Head of Smart City Unit from PLANMalaysia (Federal Department of Town and Country Planning), and Mohamad Rejab Sulaiman, Vice President, Product & Innovation of TM One. They shared their expertise in the smart city standard benchmarks, integrated digital solutions and end-to-end technology for smart cities.

In welcoming the delegates, Ir. Ts. Azizi A. Hadi, Chief Operating Officer of TM, said: “The development of a planned, integrated and holistic smart city is both timely and important. It helps to ensure that Malaysia is always in line with the current global urban development. Urban development extends beyond just making the city smarter; we must also ensure that the city leverages technology innovatively and creatively to provide a more liveable Malaysia.”

He reiterated that with existing assets of the TM Group, including the widest broadband network infrastructure, submarine cables, telecommunication towers, cloud computing, data centres and cybersecurity, TM One is primed to provide world-class services and more effective solutions to local authorities. Besides that, with its services and solutions aligned with the objectives of the Malaysia Smart City Framework (MSCF), TM One is well positioned to assist PBTs in achieving most of the Smart City standard indicators (ISO 37122:2019).

In his opening speech, Kamaruzaman said: “The success of a smart city lies in its implementation and requires coordinated efforts across three layers within the government; namely federal, state and local governments. Nevertheless, the participation of the private sector and industry players are equally important in the smart city ecosystem.” He also highlighted that public-private partnership is one of the most effective platforms to advance smart city implementation, and closer collaboration is needed between all relevant parties to accelerate smart city development in the country.

Commenting on the summit, Shazurawati Abd Karim, Executive Vice President of TM One said: “Through this event, we aspire to produce a clear human-centred technology Smart City action plan that can be implemented and driven together between PBTs and TM One this year and beyond. We are passionate and ready to co-create a more comprehensive suite of smart city solutions, providing the best services to the people, supporting the business community while achieving environmental sustainability.”

Other highlights of the City LEAP Summit 2022 include:

  • TM One Smart City Solutions showcase throughout the summit including Smart Parking (SPARKS), Smart Street Light System (SLIMS), Smart Surveillance, Smart Water Management, Smart City Dashboard, Fleet Management System (FMS), and many more. The delegates also experienced these end-to-end smart city management and professional services through a mobile app, created specifically for this year’s programme.
  • The Smart City Clinic, where subject matter experts and technologists from TM One had one-to-one sessions with the local authorities to delve into digital transformation action plans and solutions best suited to the needs of their city and community.
  • During the opening ceremony, Kamaruzaman and all delegates also witnessed the signing ceremony of a Memorandum of Understanding (MoU) between Majlis Bandaraya Ipoh (MBI) and TM One for three services – Smart Traffic Analytics & Recognition System (STARS), Mobile Field Workforce (FORCE) and Business Process Outsourcing (BPO). In addition to executing the solutions, TM One will also provide professional and managed services to reduce the challenges encountered by MBI.
MOU Signing – MBI & TM

For more details, please visit us at TM One’s Smart City solutions.

HONOR Malaysia Appoints TM One as Cloud Service Provider to Serve Customers Across Three Continents

September 13, 2021
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  • HONOR, a leading global provider of smart devices adopts TM One Cloud solutions – α Edge (pronounced as Alpha Edge), to serve its customers across three continents
  • This strategic alliance is a major stride forward into the wider eCommerce market involving greater scalability, security, stability and speed

Telekom Malaysia Berhad (TM), via its enterprise and public sector business solutions arm TM One, recently join forces with HONOR Technology (Malaysia) Sdn Bhd, one of the leading global providers of smart devices, to provide Cloud services not only for HONOR Malaysia’s customers but also across three (3) continents – namely, Asia, Africa and Latin America.

This strategic alliance signals a major expansion of TM One α Edge regionally. The end-to-end comprehensive Cloud services were chosen by HONOR Malaysia to host the eCommerce platform and digital solutions, in its ongoing efforts to expand its presence in the premium market segment. Currently, HONOR has 3,000+ service centers, 2,000+ call center representatives and close to 8,000 employees globally to provide premium and efficient services to consumers in over 100 markets. The TM One α Edge is equipped to deliver the required flexibility to scale effectively for any unprecedented demands in traffic or business challenges.

Shazurawati Abd Karim, Executive Vice President of TM One, commented: “Fuelled by the pandemic, the extraordinary surge in Cloud adoption by many businesses especially those connected to serving consumer markets, bodes well for future growth and recovery. This partnership marks another important growth milestone in strengthening Malaysia’s position on the global front as a preferred digital destination and business hub. We are an ideal Cloud service provider for the nation and this is yet another testament to our leading role as the enabler of Digital Malaysia.”

Towards ensuring a stable and secured service, some of the key aspects of the α Edge portfolio for HONOR Malaysia includes a dedicated 24/7 technical team, with professional and managed services. In addition to TM One’s robust global network and secured digital connectivity infrastructure, the service operates through TM One Tier-III Data Centres, to ensure benefits such as low latency coupled with reachability to customers.

Meanwhile, Kee Ee Neng, Chief Financial Officer of HONOR Malaysia, commented, “It’s a proud moment to be in the same alignment with TM One when it comes to digital solutions. We look forward to providing the leading technology and developing further opportunities with TM One on this exciting journey ahead.”

α Edge, a part of TM One Cloud α, has been designed to provide seamless migration of critical workloads to the Cloud, quickly, easily, cost-effectively, and without constraints. It comes ready to support HONOR Malaysia’s IT platform and digital solutions with Artificial Intelligence (AI) capabilities, resource monitoring and identity access management, as well as advanced security tools and cybersecurity support.

The strategic partnership between TM One with HONOR Malaysia leverages TM One’s leading end-to-end cloud service solution designed for businesses.

For further information on TM One’s Cloud services, visit www.tmone.com.my/solutions/cloud-services and for more info on HONOR Malaysia, visit www.hihonor.com/global

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