Think Tank

2 October 2021
The Top Three Digital Steps to Post-Pandemic Growth

Business leaders in Southeast Asia face three critical choices when using digital technologies to secure future opportunities. Digital transformation continues to be the number one […]

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1 October 2021
TRENDS & DIGITAL STRATEGY : Top 5 Ways to Measure Digital CX Success – Azida Mohamed Burhan

Azida Mohamed BurhanHead of Marketing & Customer Experience, TM One Today, we live in an era driven by customer experience (CX). From booking a flight to […]

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16 September 2021
Designing future citizen services – Inspirations from our youth

On the eve of Malaysia’s 64th National Day, I had the opportunity to engage with a few of our youth on their expectations for future […]

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13 September 2021
Rehabilitation of Nation’s Healthcare - Transforming Healthcare through the Post Pandemic Era

The COVID-19 outbreak has placed a massive strain on the global healthcare sector’s workforce, infrastructure, and supply chain. Medical practitioners are exhausted, and healthcare systems […]

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31 August 2021
TM Group CEO in Conversation With The Youth: Designing Future Citizen Services

MERDEKA SPECIAL As consumers, we have all embraced digital services wholeheartedly since the onset of the COVID-19 pandemic. Businesses and Government agencies made great progress […]

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30 August 2021
TRENDS & DIGITAL STRATEGY: Is Your Technology Spending Keeping Pace with Competition? – Shazurawati Abd Karim

Digital transformation, a means of ensuring business resiliency, has driven recent global technology spending to new highs. From being a mere buzzword, it has become […]

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