Awards and Recognitions

Innovating and Differentiating With Best-in-class Total Experience.
Awards
Certifications
Recognitions

CCAM AWARDS 2023 - Best Outsourced Inbound Contact Centre Small TM One BPO (Bronze Award)

CCAM AWARDS 2023 - Best Employee Experience Program in A Contact Centre TM One BPO (Gold Award)

Contact Centre Industry Excellence Awards 2022 - Hero Award

Contact Centre Industry Excellence Awards 2022 - Best Outsourced Inbound Contact Centre

GBS Asia Award 2022/2023 – Merit Award for Operational Excellence in Human Resource

GBS Asia Award 2022/2023 – Winner for Best Operation Director in Contact Centre

GBS Asia Award 2022/2023 – Winner for Best Transformation Leader in Contact Centre

HP 2022 Best Aruba Partner – Public Sector

Fortinet Top Managed Security Services Provider (MSSP) Achiever 2022

CISCO Marketing & Innovation Partner of the Year 2022

CISCO Cloud & Managed Services Partner of the Year 2022

CISCO Small Business Partner of the Year 2022

2022 Malaysia Cybersecurity Services Company of The Year Award

2021 Malaysia Domestic Customer Experience Outsourcing Services Customer Value Leadership Award

Malaysia Best Brand Award 2018

Cisco Awards 2018

Telecom Asia Awards 2018

10 Best Cyber Security Companies 2018

Top 10 Data Centre Solution Provider 2018

Cisco Awards 2017

10 Best Cyber Security Companies 2017

Top 25 DC Provider - APAC Region 2017

Cisco Awards 2016

Contact Center World Award 2016

Contact Center World Award - Asia Pacific 2016

Contact Center World Award - APAC Region 2015

Top 100 Global Outsourcing Service Provider for 2015

Data Center Service Provider of The Year 2015

Contact Center World Award 2015

Cisco Awards 2014

5G Asia Awards

European Emergency Number Association Certificate of Quality Standard

TELEKOM MALAYSIA OPERATING THE MALAYSIAN EMERGENCY RESPONSE SERVICES (MERS999)

2023 VADS KVDC PCI DSS Certification of Compliance

2023 VADS IPDC PCI DSS Certification of Compliance

2023 VADS BCDC PCI DSS Certification of Compliance

VADS MSC Malaysia Status Company

VADS IQNet Certification

VADS UKAS Management System

VADS SGS System Certification (ISO 27001)

VADS UKAS Management System

VADS COPC Certified 2000

VADS Integrated Standard for Information Security

VADS ISACA Certified

Certificate of Validation PCI Data Security Standard (PCI DSS)

Certificate of Compliance PCI Data Security Standard (PCI DSS)

ISO/IEC 27001:2013 (Information Security Management System)

Scope: Data Centre Hosting Services and Facilities Management

Green Building Index

Threat, Vulnerability and Risk Assesment (TVRA)

Certified as Low Risk Profiles for all threat assessment

Uptime Institute Certified Tier III Facility

APAC CIO Outlook Top 10 Data Center Solution Providers

ISO 9001:2015 (Quality Management System)

Scope: Provision of Fuilfilment and Assurance for Managed Services Covering Connectivity Services

MS ISO/IEC 27001:2013 (Information Security Management System for the provisioning and operations)

  • Brickfield (BRF) Data Centre
  • TM Klang Valley Data Centre (KVDC)
  • Iskandar Puteri Data Centre (IPDC)

ISO/IEC 27017:2015 (Cloud Services)

  • Brickfield (BRF) Data Centre
  • TM Klang Valley Data Centre (KVDC)
  • Iskandar Puteri Data Centre (IPDC)

ISO/IEC 27018:2019 (Protection of Personally Identifiable Information (PII) in public cloud )

  • Brickfield (BRF) Data Centre
  • TM Klang Valley Data Centre (KVDC)
  • Iskandar Puteri Data Centre (IPDC)

ISO 22301:2019 (Business Continuity Management System for provision of Cloud Alpha Edge (CAE), Microsoft Azure Stack (MAS), and Virtual Private Cloud (tGRID))

  • Brickfield (BRF) Data Centre
  • TM Klang Valley Data Centre (KVDC)
  • Iskandar Puteri Data Centre (IPDC)

SAP® Certified

Cloud and Infrastructure Operations

202203-BBsec-PCI DDS 3.2.1

Payment Card Industry Data Security Standard V3.2.1

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