Banking, Financial Services, and Insurance

Improve customer experience, security and compliance, and create new revenue opportunities. Transform with TM ONE.

Navigate the Next

Banks, financial institutions, insurers, and takaful operators are transforming digitally, faster than most industries, to effectively align to customer needs, improve operations, address compliance requirements, and enable open ecosystems.

TM ONE’s deep domain knowledge—combined with professional services, and technology solutions built on Malaysia’s most flexible and robust cloud and connectivity offerings—ensures financial services firms can take transformation forward faster, more cost effectively, and with greater certainty. Harness the power of new-age technologies including big data analytics, AI, automation, and blockchain to drive growth, efficiency, security, and innovation.

Re-Imagining BFSI

At TM ONE, we understand that new technologies are driving the accelerated digital transformation of the BFSI industry, allowing players to respond quickly to changes as well as provide customers with better digital and mobile experiences.

Data Analytics

Uncover insights to power the responsive, personalised experiences that customers crave in order to boost customer retention and loyalty.

RPA

Automate complex processes, shrink per-transaction costs, eliminate human-error, and cut customer response time, while increasing satisfaction.

Machine Learning

AI tools such as chatbots and virtual assistants improve customer service, while ML helps to curb risk and hasten decision-making.

Blockchain

Reduce fraud, create friction-free KYC processes, enable instant settlements, enhance transparency, and comply better with AML regulations.

Chatbots

Provide customer service teams with financial information to respond quickly and accurately.

Talk to our BFSI Expert

Talk to our BFSI Expert

TM ONE Offerings

In today’s connected, digital world, enterprises and government institutions need solutions that can truly enable them in their digital transformation initiatives. TM ONE, with a range of solutions that can take your digital transformation forward, is your ideal partner in this journey.

Talk to Our Solution Expert

Our experts can help you craft a solution to solve your unique problem.

Talk to Our Solution Expert

Our experts can help you craft a solution to solve your unique problem.

Complying with the RMiT

Bank Negara Malaysia requires financial institutions to assess the risks of employing cloud platforms, consult with the central bank, and abide by regulations set up in the RMiT. Comply with key regulations with TM ONE.

Key Benefits

Location of cloud infrastructure

Multi-tenancy or data co-mingling

Vendor lock-in

Scalability

Physical segregation of test-and-dev, and production environments

Geographical redundancy

Application portability or interoperability

High availability

The Power of TM ONE

Built on a foundation of world-class technology and services, global partnership, long experience, and deep customer commitment, TM ONE provides enterprises and government institutions with the building blocks for a resilient, innovative, and digitally-transformed future. Take transformation forward, swiftly, seamlessly, securely and cost-efficiently.

Broad and Deep Technology Offerings

TM ONE’s technology offerings, spanning infrastructure and solutions—from smart services to data analytics—are built on three foundational pillars—cloud, connectivity, and security. Combined, these capabilities enable a more accelerated, more true, and more continuous digital transformation.

Comprehensive Services

TM ONE’s solutions accelerate and augment digital transformation. Professional services help leaders create vision and roadmaps, enabling business-aligned digital transformation. And with managed services, IT teams can access the expertise needed to monitor, manage, optimise and innovate around digital solutions.

Investments and Partnerships

Continuous investments in infrastructure, industry-specific platforms and solutions that leverage cutting-edge technologies, risk and security stacks, and experience and excellence centres, coupled with strong global technology partnerships best position TM ONE to meet all your current and future needs.

Established Leadership

The government and various leading public and private enterprises across Malaysia depend on TM ONE for their critical digital technologies that power their business. With a legacy of trust and armed with years of experience, TM ONE is the business-to-business arm of Telekom Malaysia Berhad.

Together, Let’s Create Success Stories

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