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Demystifying Technology: Private 5G – A booster shot for Malaysian Enterprises

Nor Hisham Md Nordin

Nor Hisham Md Nordin GM Enterprise Mobile of TM ONE

March 12, 2022

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As 5G technology rockets itself into the mainstream, what does Private 5G means to businesses and what is ahead for businesses once it is implemented?

The fifth generation (5G) of mobile technology is quite a revolution. It enables localised and custom-tailored 5G experience in private facilities where high-speed, high-capacity, low-latency connectivity is crucial, regardless of whether or not the premises are within a public 5G coverage area. We at TM One are now paving the road for businesses to benefit from this critical driver of digital transformation.” – Nor Hisham Md Nordin, GM Enterprise Mobile, TM One

The concept of private mobile network is not new; it began with 4G/LTE. However, the previous generation of cellular technology couldn’t support the speed, latency and reliability needed in today’s fourth industrial revolution. As technology becomes mainstream, enterprises struggle with increasing workloads from applications and the proliferation of users and connected devices. Furthermore, increased video content, low-latency and reliability requirements, as well as thousands of intelligent Internet of Things (IoT) devices, have placed unforeseen demands on corporate connectivity.

What is Private 5G?

Like all 5G networks, private 5G is an augmentation of the 4G LTE network and it is designed specifically for an individual enterprise operating in a specific area e.g. a drilling platform in the ocean, a mining field and a factory/shop floor of a manufacturing facility. This controlled solution is especially beneficial for closed-premises requiring wireless access, high speed, low latency, high reliability and security capabilities beyond other network technologies.

At the same time, the total core network capacity can be scaled down significantly, relative to the public network.  Plus, quite a few of its functionalities may be dropped altogether, for example voice services via Voice over LTE (VoLTE) and Voice over New Radio (VoNR), as private network use cases would be data-centric and not mixed with public voice services.

In terms of technical specifications, private 5G is similar to the public 5G network provided by commercial mobile network operators (MNOs). The critical difference between public and private 5G is allocating priority access and isolation.i Private 5G utilises the same technology but is located entirely on-site and serves the enterprise’s own environment. Therefore, the core element of the network does not reside within the MNO’s trunk infrastructure, allowing the localisation of the network’s breakout point.

Private 5G networks also enable the complete or partial isolation of end-user devices from consumer networks. In comparison, most public 5G networks offer all users equal access rights, leading to network congestion and increased vulnerability. However, enterprises have flexibility – compatible edge devices can switch freely between private and public networks when isolation is not necessary.

Why Private 5G?

Wireless access technologies such as Wi-Fi, Long Range Wide Area (LoRa) as well as LTE has been solving and improving operational technology (OT) and IoT/M2M in many industry verticals such as manufacturing, mining/drilling and port/transportation for a while now. The network infrastructure evolved from a rigid wired architecture to a flexible and dynamic wireless network. However, while these technologies work well in some environments, they may not in more demanding operations that require high security, high speed, low latency and high reliability network.

5G has been designed to address that via enhanced mobile broadband (eMBB), Ultra Reliable Low Latency Communications (URLLC) as well as a feature known as massive Machine Type Communications (mMTC), which allows millions of connected devices per km2.  

Private 5G also increases operational efficiency for enterprises looking to digitise their data and create new digital products. Private 5G can serve as a cheaper alternative to fixed networks for enterprises looking to replace end-of-life legacy networks and scale better mobility solutions.

Rolling out private 5G

The majority of private mobile networks deployed today are dedicated and on-premise systems.  As opposed to processing information in distributed cloud architectures, the localisation of the network allows Machine Learning (ML) algorithms to churn through massive volumes of data without ever leaving the privacy and security protocols of the enterprise. As a result, enterprises can gain more control over users, devices, and data flow visibility, significantly reducing data privacy concerns and the risks of cyberattacks.

Alternatively, with the inherent nature of 5G’s service-based architecture (SBA), enterprises may combine slices of the public radio network with a dedicated on-premise core network. These slices can store different control and user plane functions that utilise certain portions of a public network. Enterprises can then route network traffic to a private network or Software Defined Virtual Private Network (SD-VPN) on shared infrastructure while running the control and user plane separation (CUPS) of the core network.

Private 5G in action

Private 5G is quickly finding its place in the heart of digital-first enterprises. According to Analysys Mason, the manufacturing and transport sectors are the early adopters of the technology.ii

Private 5G has also played a paramount role in enabling a local tech revolution; case for example is unmanned operations field. Robotics and drones could be used to inspect hard-to-reach areas with remote monitoring that is enabled by robust connectivity infrastructure, even in harsh conditions. The deployment of private, on-site networks significantly accelerate the processing of information collected from the drones’ visual, thermal and LIDAR sensors by localising computational processes. Crewless operations across facilities is possible using automation and robotics that ultimately rely on an advanced connectivity infrastructure, i.e. private 5G.

With the heavy industry now benefiting from private 5G in Malaysia, we foresee that Oil & Gas, Manufacturing, Transportation and Ports industries would follow soon.

Read more on how municipalities benefit from 5G technology


Building Smart and Sustainable Cities – Rejab Sulaiman

June 07, 2022

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We recognise the need to build strong foundational tech. Rejab Sulaiman speaks on how TM One addresses the immediate PBT needs in building cities that accommodate the present and future populations with its smart city solutions.

Many governments, state councils and local authorities talk about the potential of smart cities and how they unlock new possibilities in a hyper-connected urban environment. Ideas such as the sky being filled with flying taxis, robots sweeping the streets and rooftop farming on every building may seem like the epitome of human civilisation. But, is this the future we seek? The various studies into smart city concepts all lead us to one key observation, intelligence technologies will play a far more significant role in our daily routine as compared to massively disruptive ideas.

A brief look at the global smart city landscape reveals good progress in making our cities intelligent. Examples of the international efforts to build the foundations of next-gen digital playgrounds include prominent cities:

  • Barcelona boasts over 20,000 active telemetry sensors to capture surrounding data;
  • Copenhagen with a network of 380 intelligent traffic lights;
  • Cape Town reducing local crimes rates using 42 round-the-clock cameras and many others.

Malaysia is rising up to its global peers on this front. The national policies under the Malaysia Smart City Framework (MSCF), which includes MyDigital, IR4RD, JENDELA and GTMP, is set to enable the translation of blueprints into meaningful action plans.

Setting the course

From a survey held during the previous City Leap Summit 2020, TM One collected insightful grassroots data from 33 local councils or Pihak Berkuasa Tempatan (PBTs) on smart city implementations. Results displayed that most respondents were not ready to turn plans into actions due to gaps in infrastructure, shortage of financial resources, and below-average talent capabilities.

In addition, PBTs in Malaysia focused their efforts on basic systemic issues surrounding security, safety and transportation that have already been experimented on in other countries. Out of all the solutions introduced to local leaders, smart security & surveillance, smart traffic lights and smart parking systems were the top 3 priorities to help citizens achieve a better quality of life.

While the results may reflect the state of mind two years ago, we need to think bigger. A powerful catalyst for PBTs is to reimagine how their cities can create better living experience for Malaysians. While the extensive list of smart indicators provided by ISO 37122 may appear intimidating, the journey toward building smart cities begins with a single step forward.

A look at smarter cities

Many around the world have already mastered of the art of building smart cities. So, as we celebrate the remarkable technological developments in major cities worldwide, we should also learn from them. Here are a few examples of cities that have embodied the critical success factors that contribute to a winning smart city:

  • Rio de Janeiro takes a holistic approach toward smart city development by developing a common IT infrastructure and integrated platform to enable a myriad of applications to gain a more comprehensive view of the city.
  • Copenhagen prioritises a “citizens-come-first” mindset and translates that customer-centric focus into long term infrastructures and initiatives, enabling citizens to become co-creators of their future city.
  • Hangzhou in China encourages public-private partnerships to harness the mutually-benefiting capabilities in designing and implementing smart city projects.
  • Seoul embraces an open culture, making city datasets and platforms freely available to citizens and businesses so that they can leverage accurate data to create innovative solutions.
  • Singapore, our neighbour, focuses heavily on government efficiency and ensures that all smart city initiatives align with the larger municipality or government programs.

TM One, the trusted partner

TM One is in a prime position to support the government’s vision for smart and sustainable cities around the nation. While fancy solutions may capture headlines, we understand the importance of a strong foundation.  

We provide an unparalleled level of robust and secured digital connectivity, coupled with a solid digital infrastructure. This includes Hyperscaled intelligent cloud solution and data centre infrastructure and services that protect data sovereignty.

As TM One continues to build solutions for the needs of tomorrow, we offer a wide array of smart city solutions to address the immediate PBT needs of today. Smart city applications, dashboards, smart street and traffic lights, smart parking systems and deep surveillance are great examples of our market-ready solutions to bring our customers closer to smart and sustainable cities. In fact, 25 PBTs around Malaysia have already deployed our smart surveillance systems to keep our citizens and utility infrastructure safe.

The icing on the cake is our integrated operation centre (IOC) which is a robust platform designed to efficiently consolidate various data types from networks and Internet-of-Things (IoT) devices to intelligent applications. This integrated monitoring system will enable local governments to make quick decisions and changes in response to real-time conditions.

TM One is the one-stop hub to support Malaysia’s smart city needs

What are the next steps?

While our solutions are ready to help PBTs in their mission to roll out smart city projects, we encourage a more structured approach.

The first step is to design a smart city blueprint that narrows down the PBTs’ concerns. We no longer need country-level frameworks; we need immediate action plans. Start by finding local priorities and focus on the key problems that would best benefit the citizens when addressed.

Next, implement solutions that have quick wins and solve the core issue. Take the initiative to experiment with niche smart city solutions and validate their benefits.

Last but not least, be open to exploring different types of collaboration models. Often, private-public partnerships are good ways to leverage the unique strengths of two distinct organizations to create a powerful solution. TM One is committed to helping Malaysia move toward smart and sustainable cities for a better future.

Blueprints for Building Smart Cities of the Future – Md Farabi Yussoff


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Smart city implementation is fraught with challenges, which is why PLANMalaysia seeks to support each PBT in creating a definitive, yet flexible blueprint to help make tailored decisions fit for each city’s development.

Md Farabi Yusoff, Head of Smart City from PLANMalaysia delivered his presentation at TM One’s City Leap Summit 2002. This article summarizes the key takeaways from his address. 

“Smartness” is not a measure of how advanced or complex the technology being adopted is, but how well the solutions solve the society’s problems and address existential challenges”

– YB Datuk Seri Reezal Merican bin Naina Merican, Minister of Housing & Local Government

Smart City has been a hot topic of discussion for the past decade. With the advent of IR 4.0, the technology underpinning smart cities has matured significantly. Over the years, the Pihak Berkuasa Tempatan (PBT)’s understanding of the potential benefits to be reaped through the implementation of smart cities has also evolved. The next big challenge is in making the implementation of smart cities successful. There are two key imperatives in making this possible, viz., (a) developing a holistic smart city plan and (b) a blueprint for turning fundamental concepts into action. 

Developing a holistic smart city

Smart cities cannot be developed in silos – it requires a network of connected solutions that are effectively integrated, with data feeding into each element to ensure all facets of city-dwelling are elevated to the same level of capability and efficiency. An effective smart city is both holistic in nature and all-encompassing. The network of connected solutions also needs to be functional, providing tangible solutions to actual issues faced by citizens.

Even at a conceptual level, holisticness and people-centricity need to be embedded into smart city development to guide decision-making and ensure the solutions chosen are people-oriented and realistic. For this to happen, smart cities require careful planning and development, with each decision accounting for infrastructure, city operations and digital capabilities to create the solutions capable of elevating all elements of city-dwelling.

PBTs should prioritise taking this holistic approach into the conceptual framework of smart cities:

  • Priority 1 – Users: To ensure functionality and usefulness, the city residents themselves, along with their actual habits, are what should drive the how-to implementation of digital services and applications. This is the core principle of a People-Centric Smart City.
  • Priority 2 – Services: Envision strategies and solutions to enhance a city’s information systems, digital applications, and electronic services linked to all-digital economy sectors and social services. Enhancing service capabilities through digital integration is the booster shot to improving a smart city’s quality of life and efficiency.
  • Priority 3 – Data: Effective data management acts as both the backbone and crystal ball of smart cities.  It enables the generation of meaningful insights used to improve services. Effective management of smart cities’ data also enhances capabilities to plan for the future based on trends displayed through the data (e.g. flood mitigation measures or planning roadworks based on traffic patterns). To reap both benefits, a powerful, integrated data platform and analytics system is required and must be capable of collecting, processing, verifying, organising, analysing, integrating and enriching the data obtained from information systems, city sources and public networks.
  • Priority 4 – Digital infrastructure: In creating services designed for citizens and generating meaningful data, the right infrastructure must be present to support the technology needed. This encompasses networks and telecoms systems, data storage and processing centres, data privacy centres, etc., to provide the required connectivity to bring smart cities online.

Turning fundamental concepts into action

While a holistic, all-encompassing conceptual framework underpins smart cities’ strategic development, implementing the said framework presents an entirely different challenge. Concrete action plans based on a flexible, adaptable blueprint is the surest way forward in making smart city initiatives a success.

In creating an adaptable blueprint, PBTs need to ensure that all the 4 fundamentals of smart city planning are covered. While the overall action plan can be carried out incrementally through stages, each stage needs rigorous review. Subsequent actions need to be adapted to fit needs of citizens and PBTs accordingly as new findings arise across the journey. The blueprint can broadly be classified into three distinct phases.

  • Stage 1: Early Analysis:  The step-by-step phases for the analysis phase include:
    • Review current agendas & policies
    • Conduct urban challenges assessment
    • Carry out our “smart initiatives” assessment
    • Create tailored benchmarks for smart city
    • Assess citizen readiness level
    • SWOT analysis
  • Stage 2: Preparing the action plan: Following the analysis phase, the action plan needs to be developed. The steps involved include:
    • Create specific smart city aspirations
    • Define quick vs long term wins in smart city action plan
    • Define roles and streamline organisation chart
    • Deployment of digital infrastructure
    • Pre-planning development of Integrated Operations Centre
    • Data integration
  • Stage 3: Roll out and monitor:
    • Initial execution of smart city
    • Establish pioneer projects
    • Project assessment and improvement
    • Adaptation to public
    • Comprehensive mass roll-out
    • Attain smart city accreditation

The role of PLANMalaysia in the Smart City agenda

As the Federal Department of town and country planning for Peninsular Malaysia, PLANMalaysia’s role in the smart city agenda is to guide and support local councils in realising their smart city aspirations. Our work encompasses the four areas which are detailed below.   

Creating Smart City blueprints: Effective smart city planning and implementation cannot be one-off decisions. Each element needs to feed into one another to create a network of systems and solutions. With that, PBTs need a blueprint that strikes a balance in being both definitive and flexible, and to assist decision-making when it comes to choosing solutions and deciding ways forward – this is where PLANMalaysia comes in, to guide PBTs on blueprint formation and ensure decisions made are holistic and adaptable to future needs.

Running Malaysia Urban Observatory (MUO): Data collection and interpretation are integral to smart cities. MUO is a data-sharing platform that enables public data sharing and supports decision-making. PLANMalaysia’s custody of MUO ensures that all local councils can benefit from the federal department’s collaboration and support, effectively interpreting public data in enhancing services tied to smart city systems. 

SmartCity Accreditations: Involved in the makings of the standards or benchmarks for smart cities and data integration. To ensure usability of data and effectiveness of smart city implementation, certain criteria needs to be met to ensure systems chosen are in fact beneficial, functional and can be used to generate the right insights to enhance public services.

Increasing Awareness: One of the vital challenges to smart city implementation is stakeholder management, and there are many. PLANMalaysia endeavours to manage vital stakeholders by running several campaigns and programs to align all relevant stakeholders, from investors to local authorities to local communities. This fuels understanding of the ultimate goal of transforming into a smart city and the benefits that stand to be gained by all stakeholders.

When addressing smart cities in the past, we may have been uncertain of what was needed. We may have not fully grasped the technology or were not aware of what we wanted out of it. Today, we are in a much more secure position – enriched by knowledge, alongside the maturation of the technology, we are more ready than ever to be elevated towards a smarter future. The road ahead may not be simple or straightforward, but we are equipped with guides, blueprints and action plans which are both symbols and roadmaps to success. They represent our common goals is our binding objective in uniting all stakeholders towards a smarter, healthier, more sustainable Malaysia.

Learn from Industry Expert: Smart Cities for All – Dr Mazlan Abbas


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Smart cities have been a hot conversation topic for almost a decade, its’ implementation faces challenges when it comes to managing several stakeholders. What are the key building blocks in overcoming these obstacles?

Smart cities made its debut as an idea over a decade ago. The growing pains of urbanisation required governments around the world to consider leveraging technology to help alleviate the big challenges facing the cities. The problems for dense cities are many, ranging from high energy consumption, traffic congestion, pollution and increase in crime. The technology is ready and available, yet majority of the smart city projects have met with limited success. As with all new things, there are risks involved. But moving forward takes a bit of courage, and a leap of faith. After all, this is what defines a pioneer; bungee jumping into uncharted territory, outside their comfort zone.

The biggest challenge by far is the complexity of the initiative and managing the collaboration between the multitude of stakeholders needed to make smart city initiatives a success.

There are three crucial building blocks to overcoming the main challenges of smart city implementation:

  1. Understanding technology and its potential impact
  2. Developing a visionary perspective of the ideal smart city
  3. Having the right governance and program management teams to execute this over time.  

Technology and its potential impact

Let’s start with technology which is what a smart city is all about. Technology plays a crucial role in the transformation of smart cities, with benefits that stand to be gained by all stakeholders. The role of technology can be dissected into seven key aspects:

  1. Manpower: Smart digital solutions can streamline efficiency and increase productivity with the same number of resources (eg. Smart waste management system, pothole reporting)
  2. Mobility: Autonomous public transport and edge computing traffic monitoring can create a safer commute experience and reduce traffic congestion.
  3. Machinery: Advanced data collection and self-diagnostics in smart equipment will only require predictive maintenance and experience fewer performance errors.
  4. Methodology: Enabling local council apps and citizen reporting of urban issues improves response time of city councils in tackling reports and service malfunctions.
  5. Market: Test bed for innovative technology will expand market reach globally and attract investors.
  6. Money: Smart service implementations (eg. Public wifi, charging stations) can create new business models and generate diverse revenue streams.
  7. Management: Faster data collection and data synthesis will allow for data driven decision-making and more transparent data.

Developing the vision

Smart city development cannot be done in an ad-hoc fashion. The various elements need to come together to form a uniform vision and serve a core purpose – to solve specific problems of the city’s residents and improve quality of life. The development of a smart city vision should embrace the following four principles:

1. A holistic approach

A smart city should aim to embrace technology across all aspects of the citizens lifestyle and tight integration of a range of services from transportation, health, education, etc built around citizen journeys.

 2. Citizen-centric drive

The citizens are the heart-beat of every city. A successful initiative involves building trust between the citizens and the governing body through citizen-centric decision and policy making as well as transparency of data and information. Providing citizens smart tools helps with the data collection effort. This helps mitigate the “black hole” problem, with information on any pressing issues reported by concerned citizens made readily available for authorities to address them at the earliest.

3. Synthesis of data

Through widespread data collection, smart cities can solve many problems quickly, made possible by insights from data. An iterative approach that enables constant problem solving is crucial for long-term success. Data insights can also help city managers and planners address the core issues that impact every citizen and minimize chances of recurrence. 

4. DNA of a smart city

Another concept that smart cities should internalise is the DNA of a smart city, namely, Devices, Networks, and Applications. A successful smart city harmonises the interaction between its devices used in daily operations, connected by a network that sustains it, and managed through the use of applications and software’s to ensure a seamless operation and function void of errors.

The execution

A successful smart city implementation cannot be achieved without the proper governance and management, support from stakeholders buying into the idea, and the feedback from the citizens living within. Vision and ideas are relatively simpler to define, the challenge is the execution.  The key success factors include:

  1. A disciplined project management office
  2. The right funding models
  3. Buy-in from all stakeholders
  4. Good governance.

While the task seems daunting, there are many global best practices we can follow. The technology has matured and the right funding models are coming into place. We need to act with a sense of urgency. As we embrace the new post-pandemic future, the time to act is now. Failing which we will have only compounded the many challenges for our already fast-growing cities.

Learn more on how Smart City contributes to our nation’s aspiration in becoming a Digital Malaysia.

Digital Transformation to Build Metropolitan, Regional and National Smart Cities – Setiaji


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With 3 key principles (People, Process, Technology) of its smart city development, the West Java Provincial Government has elevated a largely rural population to one of the region’s fastest smart city adopters.

“Kerana kemudahan tidak hanya untuk sebahagian kelompok, tetapi untuk semua”

“Because convenience is not for a few, but the masses”

Setiaji, Chief of Digital Transformation Office at Ministry of Health / Assistant of Minister for Health Technology, Indonesia

Half of the world’s population are city dwellers, and with the breakneck speed of technological advancement, a government that fuels digital technologies stands to endure significant long-term economic benefits. Cities that are slow to embrace the digital race risk falling further behind the pack.

With an average density of 1,400 population per square kilometer, West Java is home to 50 million people across 27 regencies and 620 districts. While it is the most populous province in Indonesia, its human development index is lower than Indonesia’s national average. Wide socioeconomical and digital gaps are spread within its 1,576 urban villages and 4,301 rural villages.

Pemerintah Jawa Barat or the West Java Provincial Government understands that to inch closer to the smart city pole position, its version of smart city needs to be inclusive of the rural areas. Faced with complex government bureaucracy, compounded with a lack of innovation in the government service, West Java Provincial Government initiated an in-house digital team — Jawa Barat Digital Service or Jabar Digital Service. Early in our journey, we saw that to build a smart city tailored to the West Java ecosystem, we needed to bring together best-in-class tech talent and institutional stability in one team. Jabar Digital Service, in essence, is a start-up under government purview with a massive scale to impact.

There are three anchor drivers that propelled West Java into becoming one of the region’s fastest smart city adopters: People. Process. Technology.

1. People – Fostering digital talent

For a city to become a leading smart city, the importance of talent is second to none. However, according to the World Bank, Indonesia will have a 9-million digital talent shortage by 2030 if initiatives are not taken to address this in the interim.   

To fill this potential gap, Jabar Digital Service launched its inaugural Candradimuka Jabar Coding Camp in 2021. This first batch of full-fledged coding camps received 11,730 applicants, with 844 being successful in their applications. Additionally, and more impressively, 18.9% of the 844 successful applicants are among the underprivileged, disabled or high school leavers. All graduates of the coding camp are now either absorbed in Jabar Digital Service,  assimilated into the Indonesian technology industry, or opted to become freelancers taking advantage of the budding gig economy. As a result, we now have more than 300 new additions to the digital workforce consisting of mainly young, exuberant talents mentored by senior government officials and private sector experts.

2. Process – Facilitating new business models, streamlining regulations and supporting interactive innovation

An advocate of the ‘Right First, Fast Later’ mantra, Jabar Digital service believes a deep and resilient process is the cornerstone of any smart city. There was a perception that regulations were a barrier to innovation. Hence, the first point to address was to fine-tune existing regulatory policies to foster regulator engagement in the innovation process.

At a broader level, to invigorate a culture of innovation at various levels and among diverse stakeholders, we took a 360° view and synergised the business process with governance and infrastructure to support this interactive innovation. All this, of course, needed to align with our budget and stretch every Rupiah.

3. Technology – A customer-centric product

Smart cities may have become one of the main agendas for governments worldwide, but there is still a substantially unmet need for the largely overlooked and underserved population.

As West Java comprises of primarily rural locations and with our citizens only being able to afford basic technical equipment, our smart city technology of choice needs to be brought down to the lowest common denominator to make it inclusive for everyone and reduce the digital divide.

At Jabar Digital Service, we believe the launching of a digital blueprint is not enough. The execution must be accessible for all stakeholders to be able to develop at a furious pace.

Here are some examples of our flagship products that have impacted the West Java society significantly.

The Jabar Command Centre is a data visualisation and monitoring centre which centralizes and integrates data from all operations and public services available to citizens of West Java.

Public Gathering Monitoring, Smart CCTV surveillance that feeds the command centre with information of an estimated number of mass gatherings, average density and peak hours. The collection, monitoring and analysis of information allows the government to monitor public protocols and coordinate for security measures whenever necessary.

Ekosistem Data Jabar (EDJ), EDJ is a data ecosystem which integrates data from four main sources (OpenData, SatuData, Satu Peta & Core Data). Information gathered from this integrated ecosystem generates ‘smart’ insights which, in turn, supports data-driven decision making. The use of public and open data has also heightened transparent leadership while encouraging public participation in the urban development of West Java.  

Sapawarga, the West Java government’s Superapp was launched in 2019 with 3 main purposes:

  1. Effective, widespread and efficient delivery of government information to citizens
  2. Encouraging citizen interaction and feedback to government bodies
  3. Enabling citizens to gain easier access to government programs and public services

Pikobar, A day after West Java declared a state of emergency due to the COVID19 pandemic, JDS launched the Pikobar website. The Pikobar app was released 16 days later. Since the launches, Pikobar has been releasing real-time data and enabling integrated COVID-19 related services via both app and website. The services include 32 features such as teleconsultation / telemedicine, multivitamin prescription, delivery and administration of oxygen and more.

Digital Villages Theme

The overall objective of the Digital Villages Theme is to overcome the digital divide in rural areas, by covering 3 major pillars:

  1. Providing basic digital infrastructure for rural residents to access the internet
  2. Increasing digital literacy and ensuring residents are capable of using the internet for communication and information access
  • Increasing internet optimization with Internet-of-Things (IoT) and E-commerce to allow residents to independently and sustainably empower their own productivity.

There is one key trait driving the success of West Java’s smart city transformation: unity. From governments and local officials having a clear and aligned vision of a smart West Java, to an inclusive action plan that aims to elevate the lifestyles of all members of West Java’s society; the province is an undisputable example of the value of unity and cooperation of all stakeholders in making smart city transformation a success.

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