Calls to Brunei Change from 080 to +673 starting 1 August 2026
More Info

What TM Tier III Milestone Means for TM One Enterprise and Government Customers

Author:
Shabina Shah Mohd
TM One Marketing
Reading time: 4 minutes
Date posted: 16 July 2026
Date modified: 16 July 2026
TM Global’s Iskandar Puteri Data Centre (IPDC) Block 2 achievement of the Uptime Institute Tier III Certification of Constructed Facility (TCCF) for Iskandar Puteri Data Centre (IPDC) Block 2 is more than a technical milestone. For TM One’s enterprise and public sector customers, it reinforces the resilience, scalability and operational assurance needed to support increasingly digital, data-driven operations.

National Economic Target Highlight

As Malaysia advances towards its goal of growing the digital economy to 30% of GDP by 2030, the performance of digital infrastructure has become increasingly tied to business growth, service delivery and public trust.
Against this backdrop, the Tier III certification provides greater confidence that the underlying infrastructure supporting TM One's digital ecosystem is built to meet the demands of mission-critical enterprise and government workloads.
Beyond the certification itself, the milestone strengthens the infrastructure foundation supporting TM One's broader ecosystem of connectivity, cloud, cybersecurity and managed services. For customers, this means access to integrated digital capabilities built on infrastructure designed to support business-critical operations.

What Tier III Certification Actually Means

In practical terms, Tier III certification awarded by the globally recognised Uptime Institute, means the facility is “concurrently maintainable”. This allows maintenance, upgrades, or repairs to take place without shutting down critical operations. For customers, the implication is straightforward: key applications and services can continue running even when infrastructure work is being carried out.
Tier III-certified facilities are also designed for high availability and resilience, supporting mission-critical workloads where prolonged disruption is not acceptable.
Milestone Interactive Overview

WHAT TM'S TIER III CERTIFICATION MEANS FOR CUSTOMERS

A Stronger Foundation for Enterprise and Government Digital Services 
(From Infrastructure to Business Value)
01
Concurrent Maintainability
Maintenance and upgrades can be performed without disrupting critical services.
02
High
Availability
Reduced downtime risk for mission-critical applications and services.
03
Operational Resilience
Stronger business continuity and service reliability.
04
Scalable Infrastructure
Supports AI adoption, cloud growth and future digital initiatives.
05
Recognised Global Standard
Greater confidence in infrastructure supporting enterprise and government workloads.

POWERED BY THE TM ONE ECOSYSTEM

Connectivity

Cloud

Cybersecurity

Managed Services
Digital Infrastructure
AI-Ready Infra

Executive Insight

"As organisations become increasingly dependent on digital services, trusted infrastructure is no longer just an operational requirement—it is a foundation for growth, resilience and digital trust."

Building Infrastructure for AI and Digital Growth

Malaysia's AI ambitions are accelerating. As part of its goal to become an AI Nation by 2030, the Ministry of Digital is developing the National AI Action Plan 2026–2030 to drive AI adoption across industries and the public sector.
National Goal
AI Nation by 2030
Ministry of Digital developing the National AI Action Plan 2026–2030
IDC Market Forecast
50% Value from AI
Of Asia-Pacific digital business economic value generated via scaling AI by 2030
At the same time, IDC forecasts that by 2030, half of all new economic value generated by Asia-Pacific digital businesses will come from organisations investing in and scaling AI today.
As AI adoption grows, so does the need for infrastructure that can support increasingly data-intensive and compute-heavy workloads. Organisations will require resilient, scalable environments capable of supporting AI applications, advanced analytics and cloud-based services.
Designed to support AI, cloud and high-performance computing environments, IPDC Block 2 provides the resilient organisations need to scale digital services, innovation and future growth.
As part of a broader digital ecosystem, this infrastructure is complemented by extensive domestic and international connectivity, enabling enterprises and government agencies to support increasingly data-intensive and AI-driven workloads with greater confidence.

Enabling Enterprise Growth with Confidence

For enterprises, resilience is ultimately about business performance. From financial services and healthcare to manufacturing and logistics, uninterrupted access to applications and data helps protect revenue, maintain customer trust and ensure operational continuity.
As organisations scale AI initiatives, cloud adoption and data-driven services, infrastructure must be able to grow alongside business demands. Tier III-certified facilities provide the availability and operational assurance needed to support expansion while reducing risks associated with downtime, compliance and business continuity.
Equally important is the ability to integrate infrastructure with connectivity, cloud and managed services. This enables organisations to simplify operations, accelerate deployment and scale digital initiatives more efficiently across multiple locations and environments.

Supporting Government's Need for Trusted, Resilient Infrastructure

As Malaysia moves towards delivering 95% of government services online by 2030, the resilience of the infrastructure supporting these services becomes increasingly important. From citizen-facing platforms to critical national systems, reliability is essential to maintaining service continuity and public confidence.
Growing focus on data sovereignty is also reinforcing the need for trusted domestic infrastructure. For government agencies, resilient infrastructure is not just an operational requirement; it is a foundation for digital trust.

The Strategic Value for TM One Customers

This milestone reinforces TM One's role as more than a connectivity provider or infrastructure partner. It strengthens the foundation of an integrated ecosystem spanning connectivity, cloud, cybersecurity, managed services and digital infrastructure.
For enterprise and government customers, the value lies not only in access to resilient infrastructure, but in the ability to leverage a connected ecosystem designed to support complex digital transformation initiatives. As organisations adopt AI, cloud and data-driven services at greater scale, this integration becomes increasingly important.
The Tier III certification therefore strengthens confidence that the infrastructure underpinning TM One's ecosystem is built to support mission-critical workloads, today and into the future.

Looking Ahead

Ultimately, the significance of this certification lies in what it enables for customers. For TM One enterprise and government customers, the message is clear: the infrastructure behind their digital future is being built with reliability, scalability, and long-term resilience in mind.
On a national level, It signals readiness for Malaysia’s next phase of digital growth — one shaped by AI adoption, cloud expansion, sovereign data strategies, and always-on digital services.
Explore how TM One can support your digital transformation journey with resilient, future-ready infrastructure.
Interactive Executive Poll
Digital Resilience Priority

Why TM One

AI-ready infrastructure and high-performance computing environments
Nationwide and international connectivity
Cloud and managed services integration
Cybersecurity capabilities
Trusted partner for enterprise and government digital transformation
Achieving Tier III certification strengthens TM One's positioning as a trusted digital infrastructure partner for enterprises and government agencies. The emphasis on resilience, AI readiness, operational continuity, and integrated digital services aligns well with Malaysia's digital economy and AI ambitions. The message effectively translates technical capabilities into tangible business and public-sector outcomes.
- VANI, Versatile AI News Informer
Achieving Tier III certification strengthens TM One's positioning as a trusted digital infrastructure partner for enterprises and government agencies. The emphasis on resilience, AI readiness, operational continuity, and integrated digital services aligns well with Malaysia's digital economy and AI ambitions. The message effectively translates technical capabilities into tangible business and public-sector outcomes.
- VANI, Versatile AI News Informer

Ready to protect your organisation?

To learn how TM One can support your organisation’s digital transformation priorities, contact TM One for more information.
Contact Us

Ready to protect your retail business?

TM One's enterprise-grade cybersecurity solutions are built for businesses of all sizes, from independent retailers to national chains. Let's talk about the right protection for you.
Contact Us

Related Solutions

MORE TO EXPLORE

13 March 2019
Iskandar Puteri Data Centre Receives Tier III Certification
Client Showcase: TM One Tier III Certification of Constructed Facility OVERVIEW TM One has a goal of enabling both private and public sector organisat[...]
Find Out More
12 February 2019
Telekom Malaysia - Driving strategic initiatives to accelerate digital transformation capabilities in BFSI and Energy Industries
Digital transformation is one of the key strategic goals for enterprises and the public sector across the region. An Asia Pacific end-user survey by F[...]
Find Out More
Copyright @ TM TECHNOLOGY SERVICES SDN. BHD. (Company No. 200201003726 (571389-H)). All Rights Reserved.
Contact Us
magnifiercrossmenuchevron-upcross-circle