This question framed the message from Shanti Jusnita, Executive Vice President of TM One, at CyberDSA 2026, where TM One served as the Official Digital Partner.

Speaking ahead of the official opening address by Datuk Wilson Ugak Anak Kumbong, Deputy Minister of Digital Malaysia, Shanti highlighted a growing challenge: a system can remain secure from cyberattacks while still producing decisions that organisations cannot explain or confidently trust.

As AI becomes part of business and public service delivery, she called for a broader approach to cybersecurity that addresses the reliability of data, models and decisions.

Shanti illustrated this through a hypothetical banking transaction frozen by AI. The network remains uncompromised and security monitoring shows no attack, yet nobody can explain the decision.

For organisations, this raises questions beyond whether their systems are protected.

Before asking customers to take this step, TM started with itself. Shanti highlighted that TM became Malaysia’s first telecommunications company certified to ISO/IEC 42001, the international standard for AI management systems.

Shanti also urged organisations to consider how long today’s protections will remain dependable. Information stolen now could be stored for future decryption as quantum capabilities develop.

Her message was practical: quantum readiness requires organisations to understand where cryptography exists across their networks, applications, databases, cloud environments, servers and devices.

She shared TM’s progress from its commitment at the previous CyberDSA to completing the national post-quantum cryptography (PQC) sandbox for National Critical Information Infrastructure and moving into enterprise migration. Together with NACSA, TM is beginning to extend Malaysia’s experience and PQC migration framework into the region.

TM One’s booth welcomed key defence leaders to explore four areas supporting digital resilience:

Together, the showcase reinforced the business relevance of Shanti’s message - confidence in technology helps organisations innovate, digitise services and move critical workloads forward.

For TM One, CyberDSA 2026 was an opportunity to advance that conversation with the organisations helping shape Malaysia’s digital future.

Discover how TM One’s CYDEC, ISO/IEC 42001 certified AI assurance framework, and post-quantum cryptography roadmaps can safeguard your digital transformation.