TM ONE Leadership
TM ONE is led by a dynamic leadership team with expertise in both technology and business.
Ahmad Taufek Omar, has been appointed as Executive Vice President of TM ONE effective 26 August 2019, where he is entrusted to further lead TM ONE as a fully integrated digital enabler for enterprises and public sector to bring the industry forward in transitioning into Industrial revolution 4.0.
Ahmad Taufek Omar, has been appointed as Executive Vice President of TM ONE effective 26 August 2019, where he is entrusted to further lead TM ONE as a fully integrated digital enabler for enterprises and public sector to bring the industry forward in transitioning into Industrial revolution 4.0.
Ahmad Taufek is no stranger to the telco industry, having worked with almost all major telcos namely Maxis, Digi, Time and Celcom, and a track record of successful operations turn around, driving increase in revenue and profits in Enterprise Market. He brings with him more than 28 years of experience, particularly in sales and marketing for enterprise businesses. His most recent stint was as the Head of Corporate, Government and Wholesale Business at Maxis.
Besides the telcos, he also previously served as the Chief Digital Marketing and Information Technology Officer for QSR Brands, and oversaw the setting up of PT Smartfren’s enterprise business in Indonesia to enrich his professional portfolio.
He holds a Bachelor of Business Administration (B.BA Hons) from the International Islamic University, Malaysia.
Izhan brings with him more than 24 years of professional experience in IT Operations, Delivery and Technology Consulting. He started his career in Accenture Malaysia back in 1998 and later joined TM in 2005. In TM, Izhan took on several assignments in IT Architecture & Integration, System Delivery, as well as IT Operation, Governance & Control, and his most recent was the Vice President of Group Information Technology, responsible for the overall planning and charting of IT journey for TM Group.
July onwards, Izhan’s leadership role is to oversee our venture in technology with regards to Consulting, Delivery and Services, as well Service Experience Management.
Mohd Roslan, holds a degree in Electrical Engineering from Columbia University, New York City in 1984 and obtained a Master’s degree in Communications Management, from University of Strathclyde, Scotland in 2008.
He joined TM in 1990 as a Switching Engineer and in 1995 seconded to Multimedia Development Corporation (MDeC) to develop the network masterplan for Multimedia Super Corridor (MSC); and later spearheaded the development of Smart School Flagship and Smart Card Flagship Applications.
From 1997-2005, he served in TM Net Sdn Bhd as Chief Technology Officer and was instrumental in re-engineering TM Net network and developing its Data Centre and Streamyx services.
In 2005, he was appointed CEO of Meganet Communications Sdn Bhd, a JV company between TM and NTT Japan, focusing on System Integration and Intelligent Building Management System (IBMS). In 2007, he was entrusted to draft and develop the Iskandar Development Region (IDR) masterplan with IRDA and other stakeholders. He was then appointed as TM’s Johor State Vice President, where he was instrumental in putting TM’s presence in Nusajaya, the starting point for TM’s direct involvement in Iskandar Malaysia’s development.
Mohd Roslan was appointed as Chief Executive Officer of GITN in 2014. He was promoted to his current role as TM’s Head of Government on 15 May 2017 to have a more effective role in managing the government sector in a broader context while continuing to serve as the CEO of GITN.
As of 1 February 2019, Roslan is leading TM ONE’s Sales division nationwide.
Shazurawati is currently the Vice President of TM ONE Business Services & CX, and CEO of VADS Business Process Sdn Bhd, the leading business services company offering a comprehensive and integrated business process outsourcing services for customer experience management services and business operations in Malaysia and Indonesia.
Prior to this, Shazurawati was the Vice President at TM COO and Transformation Office driving the Group performance improvement programs aligned to strategic roadmap across revenue generation, cost and cash management, customer experience and productivity. She was formerly the Vice President of Partnership for TM ONE where she led and oversaw TM ONE’s partnership program and alliances across the industry verticals, technology, product, services and solutions with both local and global players to strengthen and co-create the value chain, economic growth, technology and business innovation for the local businesses and public sectors.
She had served as the Chief Operating Officer of VADS Bhd with Directorships in its subsidiaries, covering the ICT business and its nationwide delivery and operations for large enterprises and established organizations across multiple industry sectors.
As the Vice President of the Technology and Innovation for Telekom Malaysia’s, Shazurawati has led and delivered the transformation of the technical design and development of TM’s commercial products and offerings, customer premises equipment design and technology business strategy blueprint. She began her career in international network operations, submarine cable operation working with consortiums of global carriers, mobile product management and internal audit.
Shazurawati holds a Masters and BA in Engineering from the University of Cambridge, United Kingdom, was a Certified Internal Auditor and she had also attended a program at Stanford University and various other Executive courses.
With over 20 years of experience under his belt in Human Resource (HR) Management, Suhaimi has served in multinational corporations and reputable local companies across industries and countries. He was involved in the full spectrum of HR disciplines; ranging from organisational development, change and performance management, total rewards, industrial relations, employee engagement and talent development.
Suhaimi started his career in IBM World Trade Corporation as Customer Engineer, and moved on to become a Sales Leader in the public sector. Suhaimi began as HR General Manager in IBM World Trade Corporation, Malaysia in 1996, and thereafter, Head of Total Compensation, HR for IBM ASEAN/ South Asia. He was then promoted to Program Director and Head of Compensation Operations for IBM APAC, Tokyo. His last role with the multinational corporation was Director, HR for IBM Malaysia. He later joined Maxis Berhad in October 2005 before joining Proton Holdings Berhad and Mesiniaga Berhad prior to joining webe as the HR Leader.
Then in 2016, Suhaimi joined TM Group as the Chief People Experience Officer of webe, prior to his reassignment on 15 May 2017 to TM’s main business cluster as Chief People Experience Officer of TM ONE. On 1 January 2018, Suhaimi was appointed as Acting Chief Human Capital Officer of TM, leading the human resource management for TM Group.
As of 1 October 2018, Suhaimi is once again leading TM ONE as Chief People Experience Officer.
Mohd Shah started his career with Hanafiah Raslan & Mohamad where he was assigned as a Junior Audit Assistant for about two years. The experience gained as an auditor, his auditing works in many companies from various industries has helped him in understanding the importance of internal control, proper governance and timely updating of financial records for management and statutory reporting needs.
Mohd Shah joined TM in late 1986 during the privatisation of Jabatan Telekom Malaysia to a Government Linked Company, Syarikat Telekom Malaysia Berhad, where he was appointed as Junior Account Assistant at the Central Region.
During his 30+ years in service with TM, he has assumed various roles and positions that includes planning, budgeting, management reporting, procurement, and financial operation. His last position was as the General Manager of Business Finance TM Government, prior to his appointment as CFO of VADS Berhad on 31st May 2017.
Prior to joining TM, Latifah was a legal practitioner in Ipoh specialising in litigation of debt recovery chiefly for clients in the banking and financial institution.
Then in 1997, Latifah began her career in TM’s Legal Unit handling the preparation, negotiation and the execution of contracts. These included MSC Mega Projects such as Smart School and Electronic Government, a demerger exercise in 2008, High-Speed Broadband project, Menara KL (KL Tower) Concession Agreement, the acquisition of shares in companies, sale of businesses and related Shareholders and Share Sale Agreements. She was also the Project Manager in establishing TM Contract Management Centre, a centralised depository of Telekom Malaysia’s legal documents in 2015.
She then continued her venture in Group Procurement (GP), involved in procurement processes for GP Management and Operations Committee and Contract Management for suppliers. As the Head of Seller Contract Management, Latifah believed a solid work structure stemmed from ensuring all procedures and processes were in place.
Fast-forward to 2017, Latifah now heads the Business Counsel and Contract Management Unit (BCCM) at TM ONE. Her current portfolio entails handling and managing service agreements for customers, as well as appointing suppliers and partners.
Holding an MSc in Engineering Business Management, University of Warwick, UK, as well as a Degree in Marketing, Azida Mohamed Burhan builds her niche for over 10 years in Sales & Marketing for some notable 5-Star international hotel services such as Hilton, J W Marriott, Sheraton & Renaissance, and others prior to joining Telekom Malaysia. An enthusiast of personal growth, Azida was part the coaching team of unifi frontliners for a few years while leading the mass markets of TM Group.
With her experience in mass and enterprise markets, as the Head of Brand and Marketing in TM ONE, Azida oversees the overall alliances development, branding, marketing strategy and execution holistically.
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