TM One
Digital Connectivity

Supercharge your connectivity and networks with a wide choice of technologies

Superior Connectivity for a Distributed Workforce

Connectivity and networks are foundational to digital transformation. In the increasingly distributed nature of computing and business, enterprises and government institutions need to connect their workforces, partners, and suppliers. This means a need for agile, robust, self-aware, and cost-effective networks and connectivity infrastructure.

Whether your data core runs on-premises, in hybrid or multi-clouds, you need connectivity and networks that are secure, global, dependable, and scalable. Enable digital transformation with TM One Digital Connectivity, and leverage a suite of connectivity solutions that are as agile as you.

SD-WAN

Virtual Networks.
Real Opportunities.

Transform your network and build a foundation that empowers your organisation to thrive today and tomorrow.

Transform Your Networks and Connectivity

TM One provides a broad range of connectivity offerings encompassing private network, Internet and mobility services. These offerings will enable businesses and government institutions to combat the challenges of today’s distributed architecture and workforce.

  • Private Network & Internet
  • Mobility

Private Network & Internet

Network and Internet access solutions for the modern enterprise with a wide choice of access technologies ranging from Ethernet to DWDM and LTE to VSAT. Get reliability, security, flexibility, scalability and high-performance to meet your diverse and expanding needs.

  • SD-WAN

    Modernise your network and augment your ability to lower costs and simplify network management from the branch to the cloud with TM One SD-WAN. Easily secure WANs and breakout Internet traffic, while boosting network and application performance, agility, and uptime.

    • TM One SD-Internet
    • TM One SD-IPVPN
  • Metro-E

    TM One Metro Ethernet, or Metro-E, offers a flexible, reliable and secure way for enterprises to connect different locations.

    • Bandwidth that can scale from 1.5 Mbps to 10 Gbps
    • Dedicated access to support mission critical applications
    • Security and proactive monitoring, enabling network administrators to detect connection failures and lower costs
    • Service level guarantees that ensure minimal downtime, resilience, and business continuity
    • High reliability with nationwide coverage
  • Hyperband

    Access high data transmission speeds starting at 1Gbps—to power cloud, IoT, video and mobile video streaming applications—with TM One’s Hyperband offerings which include Fast Ethernet, Gigabit Ethernet, FICON, ESCON, and Fiber Channel, among others.

    • Cost-effective pricing
    • Traffic prioritisation within the core network
    • Fast and reliable transfers of large amounts of data
    • Service level guarantees that ensure minimal downtime, resilience, and business continuity
    • Dedicated access to support mission critical applications
    • High reliability with nationwide coverage
  • Very Small Aperture Terminal (VSAT)

    Connect remote locations with poor cellular or fixed-line coverage with TM One VSAT services and get a cost-efficient, effective, and real-time support for data, voice, and Internet traffic.

    • Traffic capacity ranging from 9.6kbps to 4Mbps
    • High availability, up to 99.7%
    • Rapid deployment to enhance business agility
    • Centralised control which enables administrators to make service adjustments—such as changes to bandwidth, interfaces, and data rates—remotely
    • Wide area coverage
  • Managed Business Internet Service (MBIS)

    Get high-performing Internet connections with TM One Managed Business Internet Service (MBIS) and achieve the peace of mind that comes with greater security, availability, and agility of Internet links.

    • Enhanced flexibility with telco-agnostic, last-mile physical connectivity; and fully-customisable plans tailored to business needs
    • Dedicated connectivity with no bandwidth contention ratio
    • Direct access to regional Internet Exchange resulting in low latency and jitter; and direct connectivity to a Tier 1 ISP
    • Dedicated phone, email, and on-site support, 24x7
    • Built-in DDoS protection
  • Cloud Connect

    Get access to private, managed, multi-cloud connectivity solutions which connect organisations to cloud service providers (CSPs) with TM One Cloud Connect. It offers a range of solutions which improve the reliability, flexibility and latency of connectivity; enhance bandwidth scalability; and ensure high levels of security.

    • Connect directly from TM One’s highly-secure, Tier-IV Ready, core Iskandar Puteri Data Centre (IPDC) to CSPs
    • Connect from one of TM One’s data centres to IPDC—and then to CSPs—with high-speed Metro Connect services
    • Connect from enterprise premises to IPDC—and then to CSPs—via flexible and reliable IPVPN services
  • DIRECT

    Get the highest levels of Internet performance and reliability with TM One DIRECT. It provides dedicated Internet access, traffic prioritisation, and high SLAs suitable for enterprises. Businesses can also add services including Managed Bandwidth Management Service, and Managed Unified Threat Management.

    DIRECT is available in four packages:

    • Standard Direct: 99.7% SLA
    • Silver Direct: 99.8% SLG | 60ms latency | 3% packet loss
    • Gold Direct: 99.9% SLG | 50ms latency | 2% packet loss
    • Platinum Direct: 99.99% SLG | 40ms latency | 1% packet loss
  • Enterprise WiFi

    A dedicated managed wireless connectivity bundled with WiFi features, dedicated support, and service assurance.

    Benefits:

    • Save on large CAPEX for large scale WiFi deployment such as municipalities and campus WiFi
    • Customisable WiFi features
    • Helps save on infrastructure and network operating costs
  • Hospitality Entertainment Solution (HoTES)

    A one stop solution for your internet and TV channels needs. Hospitality Entertainment Solution (HoTES) offers internet via DIRECT or Unifi Biz bundled with IPTV channels unifiTV package and a la carte options tailored for hospitality together with WiFi services.

    Benefits:

    • The leading and only player in Malaysia with complete Internet, WiFi and IPTV channels for hospitality segment
    • More than 50 world class entertainment channel options that can be tailored to what the hospitality firm needs
    • Reduces operational complexity with a one stop centre solution

Mobility

TM One provides end-to-end mobility solutions that enable collaboration amongst your employees, equipment, and machines to be connected through the latest mobile technologies.

  • Unifi Mobile Corporate (UMC)

    A mobile plan that includes unlimited data, domestic calls, and SMSes to corporate employees, the TM One Unifi Mobile Corporate plan comes at a competitive price, dedicated customer support and wide LTE coverage.

    Key Benefits

    • Simple plan - Unlimited voice, data and SMS.
    • Competitive pricing for cost reduction.
    • Excellent LTE coverage.
    • Dedicated customer support.
    • Special number and IDD.*

    *T&C apply

  • Machine-to-Machine (M2M)

    Enable devices and sensors to communicate with each other and with other Internet-enabled devices and systems with TM One Machine-2-Machine (M2M) solutions. Whether your deployment is small scale or a complete roll out, there is a tailor-made offering for you.

    Benefits

    • Competitive price for cost reduction.
    • Dedicated customer support
    • End-to-end solution.

    Use Cases

    • City Surveillance
    • Digital Signage
    • Smart City Solutions
  • Narrowband Internet of Things (NB-IoT)

    Easily connect ultra-low powered devices and sensors (or simply things) in hard-to-reach places with the TM ONE Narrow-band Internet of Things (NB-IoT) solutions. Designed for efficient data transmission, the solutions enable battery-powered devices to be activated, controlled, and monitored in bulk via IoT management platforms.

    Benefits

    • Competitive price for cost reduction.
    • Dedicated customer support.
    • End-to-end solution.

    Use Cases

    • Smart Metering
    • Smart Agriculture
    • Smart Street Lighting

Value Added Services

TM One offers a range of value-added managed services which do the heavy-lifting of monitoring, maintaining and managing various services and solutions with strict SLAs so that you can focus on business and not worry about back-end infrastructure. TM One Value-Added Services include:

Managed LAN

TM One manages and monitors your LAN and WLAN proactively to eradicate network fault and optimise your IT infrastructure. Our in-depth visibility of equipment deployment guarantees sound and immediate support to network problems enabling smooth management of traffic, thus ensuring business continuity.

Benefits

  • Total outsourcing of LAN and WLAN maintenance enables cost savings and focus on core business
  • Ease pain of managing LAN and WLAN
  • 24 x 7 helpdesk support for network issue escalation

Managed Bandwidth Management Service (MBMS)

An effective bandwidth management and Internet behaviour management solution for your network, Managed Bandwidth Management Service (MBMS) controls traffic dynamically, automatically adjusts traffic policies, and intelligently allocates idle bandwidth resources.

Benefits

  • Guarantee bandwidth for core business apps.
  • Monitor users’ Internet behaviour in real time.
  • Generate top applications and bandwidth usage reports.

Managed Network Visibility Services (MNVS)

Collect data from a wide range of data sources to get wide views and in-depth analytics through a single dashboard platform to visualise, simplify, optimise and troubleshoot the network using TM One Managed Network Visibility Services (MNVS).

Benefits

  • Visibility into network flows for in-depth LAN/WAN and application troubleshooting.
  • Effective management to track application performance.
  • Understanding of network performance.
  • Managed LAN
  • Managed Bandwidth Management Service (MBMS)
  • Managed Network Visibility Services (MNVS)

Managed LAN

TM One manages and monitors your LAN and WLAN proactively to eradicate network fault and optimise your IT infrastructure. Our in-depth visibility of equipment deployment guarantees sound and immediate support to network problems enabling smooth management of traffic, thus ensuring business continuity.

Benefits

  • Total outsourcing of LAN and WLAN maintenance enables cost savings and focus on core business
  • Ease pain of managing LAN and WLAN
  • 24 x 7 helpdesk support for network issue escalation

Managed Bandwidth Management Service (MBMS)

An effective bandwidth management and Internet behaviour management solution for your network, Managed Bandwidth Management Service (MBMS) controls traffic dynamically, automatically adjusts traffic policies, and intelligently allocates idle bandwidth resources.

Benefits

  • Guarantee bandwidth for core business apps.
  • Monitor users’ Internet behaviour in real time.
  • Generate top applications and bandwidth usage reports.

Managed Network Visibility Services (MNVS)

Collect data from a wide range of data sources to get wide views and in-depth analytics through a single dashboard platform to visualise, simplify, optimise and troubleshoot the network using TM One Managed Network Visibility Services (MNVS).

Benefits

  • Visibility into network flows for in-depth LAN/WAN and application troubleshooting.
  • Effective management to track application performance.
  • Understanding of network performance.

Re-imagine Connectivity.
Get Started. Request a Free Quote.

The Power of TM One Digital Connectivity

Enable and animate true digital transformation with software-defined networks and connectivity solutions built to combat the challenges of today's distributed architecture and workforce. Leverage an adaptive, application-aware, future-ready network with TM One Digital Connectivity.

Connect. Access. Collaborate.

Your end-to-end connectivity partner for a distributed world.

Enhanced Security

Achieve end-to-end, robust security with TM One-owned private networks. Access accurate and actionable information with real-time threat intelligence and advanced analytics.

Holistic Offerings

Capitalise on TM One's broad range of connectivity options-including VSAT, xDSL, LTE, Ethernet and Fibre-to tackle a wide variety of use cases and real-world constraints.

Highly Adaptive

Boost network agility, achieve centralised control and improve management with TM One's software-defined connectivity solutions. Create a future-ready application-aware network.

Simplified Management

Lower the cost and effort of managing networks with TM One. Access 24X7 monitoring, automation, managed connectivity services, and achieve service level goals and increased efficiency.

Assured Performance

Enhance application performance and user experience with network and connectivity solutions that ensure exceptional quality of service and consistency, and high speed and uptime.

Wide Network

Take advantage of Malaysia's largest network. TM One's deep investments in communications infrastructure ensures security, wide coverage, and direct access to large CSPs.

End-to-End Service

Make the most of TM One's end-to-end services: From consultation, planning and implementation to network management, optimisation and innovation. Experience a truly digital future.

Connect. Access. Collaborate.

Your end-to-end connectivity partner for a distributed world.

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